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Note that only users who have delete permissions to a service can use the Restore feature. If a user does not have Delete permission, the the Restore button  button is unavailable within the Record History window. In addition, the user needs Delete permissions to a service's sub-type if the restore operation requires a user to delete one or more sub-type records.

Also note that the Record History Restore feature may not be available for the service in which you are attempting to restore a record's previous version. In some cases, where records are highly state sensitive, it may be undesirable to allow Record History Restore operations. See See Enabling and Disabling Record History for information on enabling Record History Restores and a list of entities that do not support record restorations by default in Aptify.

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1. Display the record history of the record to be changed.
2. Select the version to restore and click the the Restore button button.
   
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3. When prompted, click click Yes to  to confirm that you want to return to the previous version.
   
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   • The system adds a new version to the Record History.
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4. Click Close to Click Close or X to close the Record History window.