Anchor RTF36393636343a2042756c6c65 RTF36393636343a2042756c6c65 UIR1: Check-Out and Check-In Interfaces
This system should provide a prompted interface that simplifies a Rental Clerk's data entry task for both Vehicle Check-Out and Vehicle Check-In.
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Anchor RTF39363535373a2042756c6c65 RTF39363535373a2042756c6c65- UIR2: User-Friendly Warnings When User Enters Incorrect Value
In the fast-paced car rental market, Rental Clerks are valued for their speed and customer service skills. However, historically, clerks may sacrifice speed for accuracy. The system should reduce the chance of data entry errors wherever possible and provide user-friendly messages when an associate enters an invalid value.
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RTF36323939383a2042756c6c65Anchor RTF36323939383a2042756c6c65 - UIR3: Display Important Vehicle Information Prominently
Due to their importance in the rental business, a vehicle's current status and mileage should be readily available and prominently displayed on a vehicle's record.
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Anchor RTF35373837353a2042756c6c65 RTF35373837353a2042756c6c65- UIR4: Prevent Users From Manually Setting Vehicle Status
Since the system will automatically update the vehicle's status, this should be visually apparent to users so that they do not attempt to change the status manually.
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RTF36373038313a2042756c6c65 RTF36373038313a2042756c6c65 - UIR5: Disable Fields Not Applicable to Current Stage of the Rental Agreement
The system should make it readily apparent on a Rental Agreement form that Check In Fields cannot be modified during vehicle Check Out and that Check Out Fields cannot be modified once a vehicle leaves the lot. Finally, once a vehicle is checked in, none of the data on the rental agreement should be modified.
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Anchor RTF39383634383a2042756c6c65 RTF39383634383a2042756c6c65- UIR6: Provide Addresses and Phone Numbers in a Unified Format
Address and Phone information should appear in a standard format to facilitate data entry and review.
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RTF31393837363a2042756c6c65 RTF31393837363a2042756c6c65 - UIR7: Provide Access Screens for Daily Tasks
The new system should provide a "one stop shop" for rental clerks and managers so they can easily perform and review day-to-day activities from a single screen.