Orders with an order type of Regular have an effect on the inventory control levels based on their order status. The order status for regular orders is one of four possible values:

• Taken
• Shipped
• Back Ordered
• Cancelled

The order status determines how inventory is adjusted for each product listed in an order. Each of the possible order status values is described below, along with its effects on inventory quantities.

Taken

Aptify reserves product inventory when an order is taken by a service representative or via the Aptify eBusiness Suite interface, but is not shipped.

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At the Product Inventory Ledger level, Aptify reserves inventory at the product's default inventory location (as specified on Product's Inventory > General tab), assuming that the location has sufficient inventory (if not, Aptify may select another location that has sufficient inventory and allows direct fulfillment). Alternatively, a user can manually specify a particular inventory location against which the units are reserved on the product's Order Lines form.

Shipped

After an order is taken, it can be filled. The order can only be filled if the inventory required to fill the order is available. Because the Aptify Inventory Control system reserves the inventory immediately when the order is initially created, inventory is always reserved for customers once the order has been saved into the system.

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Back Ordered

Regular Orders, Back Orders and Cancellation Orders can be assigned an order status of Back Order. Back Order status simply indicates that an order cannot be filled and is on hold. Orders placed on Back Order have the exact same effect on inventory as when their status is Taken; their inventory is placed in the Quantity Reserved field if not already in that state.

Cancelled

A regular order's order status can be marked as Cancelled if the order status has not been changed to Shipped. Inventory for orders that are cancelled is moved from the Quantity Reserved field back to the

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