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This chapter contains the following sections:
- Creating Issues: This section describes how to create new issues in Aptify.
- Processing and Closing Issues: This section describes how to process issues as they move through the applicable stages towards resolution.
- Issue Reports: This section describes the Crystal Reports provided for the Issues service by Aptify.
- Bug Report: This report consolidates information about a set of issues in a tabular format.
- Support Issues by Client: This report displays information about the clients who have submitted cases linked to a set of issues.
- Support Issues: This report displays information about Issues and the Cases linked to those Issues in a tabular format.