The Case Management application includes a default dashboard that an organization can use to assist in the analysis of Cases and Issues. It can also be used as a starting point for developing your own dashboards based on your organization's requirements. (See the Digital Dashboards "Digital Dashboards" chapter in the Aptify User Guide for information on working with dashboards, including how to copy and modify a dashboard.)
The default dashboard includes the following four areas:
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- Most Recently Used Cases (lower left area): This dashboard part displays the last 50 Cases records (or views, depending on the tab selected) that you opened or modified. See the Most Recently Used Dashboard section in the "Aptify Desktop" chapter chapter of the Aptify User Guide for information on working with Most Recently Used dashboard parts.
- Most Recently Used Issues (lower left area): This dashboard part displays the last 50 Issues records (or views, depending on the tab selected) that you opened or modified. See the Most Recently Used Dashboard section in the "Aptify Desktop" chapter chapter of the Aptify User Guide for information on working with Most Recently Used dashboard parts.