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A Delivery Log record displays information about a particular issue that was sent to a subscription recipient. These records are created automatically by the Subscription Fulfillment process. A user can review these records from a Subscription record's Delivery Log tab tab.

Delivery Log RecordImage RemovedDelivery Log FormImage Added

Comments Tab

This tab stores any additional information related to the issue's delivery.

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The distribution method for the issue (such as Hard Shipment, Fax, or Email). This field links to the Product Distribution Types service, which is described in in About the Product Distribution Types Form.

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If the subscription uses the Hard Shipment delivery type, the address fields specify the address to which the issue was mailed. By default, the system selects the person's default address or the person's Preferred Mailing Address if a default is not specified. See See Managing Address Information for information on working with addresses in Aptify.

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This number is accessible by selecting the Fax option from the telephone toolbar. If the subscription's delivery type is fax, then this field stores the fax number to which the issue was sent.

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If the subscription's delivery type is email, then this field displays the address to which the issue was sent.

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If this delivery log resulted in a complaint from the recipient (for example, if the issue was lost or damaged), select the the Complaint option  check box and clear the the Received option  check box to resend the issue as part of another subscription fulfillment.

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This field is reserved for future use.