This service stores the set of report methods that are available for selection on a Cases form. It identifies methods in which cases are reported by customers to the organization, such as over the phone or from a website submission form.
Attachments Tab
The Attachments tab lists any files relevant to the Case Report Methods record.
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Specifies the relative rank of the case report methods. The available methods are shown in rank order from lowest to highest in the Case Report Method drop-down field on the Cases form.