The Contact Log service (part of the Customer Management application) contains samples in the following view types:
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List ViewsThe following sample list views are contained within the Contact Log service:
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All Contact Logs
The All Contact Logs view contains all Contact Log records currently in the system.
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Incomplete Follow-Ups
The Incomplete Follow-Ups list view displays all Contact Log records that are not completed but have a follow-up date set.
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Chart ViewThe Contact Log service contains the following chart view:
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The Contacts By Type/Year chart view is a spline chart that displays the number of contact logs grouped by contact log type and year.
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Pivot Table ViewsThe Contact Log service contains the following pivot tables:
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By Type/Year Pivot Table
The By Type/Year Pivot Table displays all contact logs organized by contact log type and year.
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Incomplete Follow-Up By Owner
The Incomplete Follow-Up pivot table lists all Contact Log records that are incomplete yet have a follow-up date, grouped by owner.
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