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On a particular order, the Order Entry system will only calculate the shipping charge for those products that have the Include In Shipping Calc. option selected.

Follow these steps to indicate that a product should be included in the shipping charge calculation:

  1. Open a new or existing Products record.
  2. Click the Inventory tab.
  3. On the General sub-tab, select the Include in Shipping Calc. option. Including a Product in Shipping –Calculations Image Removed 

    Including a Product in Shipping CalculationsImage Added
  4. Save the Products record.