If desired, you You can configure the system to create an audit list that identifies all of the records included in a message run for all runs that use a specified Message System. You can use this feature to track particular message system. This feature can be used to track and review the recipients of a bulk message. The topic includes the following:
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By default, this functionality is disabled since audit lists require storage space and may increase the system's performance time. Therefore, create audit lists only as necessary. |
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Follow these steps to enable it for a particular Message Systemmessage system:
- Open
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- the Message Systems record you want to configure.
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- Clear the Create Audit List
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- option.
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- Save and close the record.
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When checked, the system creates a Lists record for each Message Run message run that is sent using this Message System.
Follow message system. Follow these steps to review the audit list for a bulk message:
- Create or open a view of the Lists service.
- Locate the List that corresponds to the Message Run you want to review.
- You can identify the audit list based on the Message Run's ID. The list name appears in the following format: Message Run of 'X', where X is the ID of the Message Run. Note that you can also filter records based on List Type, since all audit lists share the same Message Run List list type.
- Double-click to open the Lists record. The List Items tab displays the message recipients.
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