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The issue’s category. This field links to the Issue Categories service. See “Issue Categories Form” for more detailsfor more About the Issue Categories Form for more details .
Status
The issue’s current status. The standard options are Reported, In Progress, On Hold, and Completed.
Attachments Tab
The Attachments tab lists any files relevant to the Issues record.
Comments Tab
The Comments tab lists all comments relevant to the Issues record.
Description Tab
The Description tab provides detailed information about the issue (expands on the information provided in the Summary field).
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The version of the product to which this issue applies. This field links to the Product Versions service. See “Product Versions Form” for more detailsfor more details About the Product Versions Form for more details.
Expected Fix Version
This field identifies the product version in which this issue is expected to be resolved. For some organizations, a manager may be responsible for reviewing issues and assigning an Expected Fix Version.This field links to the Product Versions service. See “Product Versions Form” for more detailsfor more About the Product Versions Form for more details .
Resolved in Version
This field identifies the product version in which this issue was actually resolved. This field links to the Product Versions service. See “Product Versions Form” for more detailsfor About the Product Versions Form for more details .
Error Log Tab
The Error Log tab stores any error information applicable to this issue.
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The initial response to the issue.
Related Cases Tab
The Related Cases tab lists any cases linked to this issue (via the Cases record’s Related Issues tab — see “Related Issues Form” for more detailsfor more details ). See About the Related Issues Form for more details.
Status Tab
Security Type
Specifies the Security Type for the issue. Standard options are Internal or External. An organization can use this field in conjunction with Date Approved and Approved By to control which issues are available for external distribution.
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