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The Contact Log tab lists any contact logs related to the case. Contact Log records opened from this tab automatically link to the Cases record. See Managing the Contact Log Service chapter in the Aptify 5.5 Customer and Member Management Guide for Servic for information on using Contact Log records in Aptify. If a user created a new case using the New Case wizard, the wizard created a Contact Log record for the case automatically based on the information entered in the wizard. See About the Wizard-Generated Contact Log and Tasks Records
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This field is the sum of the Estimate Hours field for all of the Tasks records linked to this case. See the Tasks chapter in the Aptify 5.5 Customer and Member Management Guide Managing Tasks for information on using Tasks in Aptify.
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This field is the sum of the Actual Hours field for all of the Tasks records linked to this case. See the Tasks chapter in the Aptify 5.5 Customer and Member Management Guide Managing Tasks for information on using Tasks in Aptify.
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The Tasks tab lists any tasks related to the case. Tasks records opened from this tab automatically link to the Cases record. See the Tasks chapter in the Aptify 5.5 Customer and Member Management Guide Managing Tasks for information on using Tasks in Aptify. If a user created a new case using the New Case wizard, the wizard created a Tasks record for the case automatically based on the information entered in the wizard. See About the Wizard-Generated Contact Log and Tasks Records.