This service stores the set of roles that can be specified for case assignees. These options appear in the Primary Assignee Role drop-down list on the Cases form and in the Role drop-down list on the Case Assignees form.
Attachments Tab
The Attachments tab lists any files relevant to the Case Roles record.
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Indicated whether the Case Roles record is Active in the system. Only active case roles appear in the in the Role drop‑down list on the Case Assignees form.