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This service stores the set of satisfaction levels that are available from the Case Satisfaction Level drop-down list on the Cases form.

Case - Satisfaction Levels Form

Attachments Tab

The Attachments tab lists any files relevant to the Case Satisfaction Levels record.

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Specifies the rank of a satisfaction level relative to other satisfaction levels. The available results are shown in rank order from lowest to highest in the Case Satisfaction Level drop‑down field on the Cases form.