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  • Service Ticket Generation Process Flow (fired BeforeCommitTransaction for Rental Agreements): This four-step process flow uses a combination of Process Flow Step Rules and Components to automatically generate Service Tickets for vehicles that are either damaged or require scheduled maintenance during the check-in process.
  • Service Ticket Approval Alert Process Flow (fired BeforeCommitTransaction for Service Tickets): This two-step process flow uses a Rule to identify if a Service Ticket is being saved as Completed, and if so, the process flow sends an e-mail notification to a manager that the vehicle is ready for release back to the fleet, pending approval.
  • Vehicle Status Updater Process Flow (fired AfterSave for Service Tickets): This two-step process flow automatically updates a vehicle's status when it enters or exits the service department. This is the functionality that is also demonstrated in the Service Ticket entity object (the source code for this object is included with the sample application but is not attached to the Service Ticket entity).

See About the Business Process Design section of the Motor Loaner System Design Specifications in the Developer Guide for for the Sample Application for a description of each of these process flows, including flowcharts. All three Process Flows are available for review in the sample application and are fully functional.

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