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The following views are related to segment of one analysis:
It is very valuable to evaluate the CES value of individual members to determine whether your perception of a member's engagement and CES value is in line. This can be done by looking at profiles of your star members or randomly looking at profiles of other members. If you find profiles that don't appear to be aligned, analyze other profiles and determine whether a change in KPIs or KPI weights is required.
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The following view is related to geographic segment analysis:
Segmentation can be done on the basis of geographic region to analyze CES value patterns.
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The following view is related to age segment analysis:
Demographic factors including age can be relevant to your organization and may also prove to be beneficial in analyzing CES values.
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The following view is related to age segment analysis:
Member Type and Class is another important natural segmentation factor that exists in an organization. Analyzing the average CES values of various member types can help you analyze the effectiveness of the member types.
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