Versions Compared

Old Version 4

changes.mady.by.user admin

Saved on

compared with

New Version Current

changes.mady.by.user admin

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Under certain circumstances, the setup may fail due to a memory utilization restriction. You will know this occurs if you find the following line in the InstallationStatusLog.txt file (found in the top-level directory of the setup):

 Exception Message: Exception of type 'System.OutOfMemoryException' was thrown 

  If this occurs, see Troubleshooting Aptify 5.5.3 Installation Problems for more information. 
Note
titleNote Concerning Out of Memory Error When Running the Aptify 5.5.3 Setup
Note
titleNote

If a problem occurs during the installation process and you need to get your Aptify system back up and running quickly, restore the database backup taken prior to the upgrade process.  

...

Info
titleLogging Feature

To help identify where an error occurs during the installation process, the Service Pack Installer includes a logging feature to record the status messages of the setup process, and any errors encountered during the installation of Aptify 5.5.3. The log file that is generated is called InstallationStatusLog.txt and can be found in the top-level directory of the setup folder. If you need to contact Aptify Techincal Technical Support, please include any relevant exception errors found within this log file. 

...

If needed, contact Aptify Techincal Technical Support.