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If a problem occurs during the installation process and you need to get your Aptify system back up and running quickly, restore the database backup taken prior to the upgrade process. |
Logging Feature: To help identify where an error occurred during the installation process, 5.5 includes a logging feature to record the status messages of the setup process as well as any errors that are encountered during the installation of Aptify 5.5. The log file that is generated is called InstallationStatusLog.txt and can be found in the top-level directory of the setup folder. If you need to contact Aptify's Customer Support department, please include any relevant exception errors found within this log file.
If a problem occurs during the installation, the installer will notify you that an error occurred (as shown below).
If there is a problem with the installation, follow these steps:
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