Aptify provides a flexible framework allowing organizations the ability to configure the system to meet their business needs. While configuration changes to the system are common, it is important to stay within certain guidelines to maintain compliance with the software warranty and to prevent any adverse consequences. If the guidelines are not followed, then the product may not perform as designed and the warranty will be null and void.
It is important to understand the difference between a customization and a configuration. Aptify considers a configuration as changing the system in a manner that invokes a process that the system was intended to do, such as adding a wizard to simplify a process. A customization is a change that could potentially hinder an upgrade. An example of a customization is a back-end update to the database that bypasses Aptify's generic entity model for adding, deleting, or modifying database schema. Common system configurations in Aptify include:
- Installing a new plug-in object to an entity or sub-type
- Installing a new Crystal Report
- Adding an index to a field or composite index through the entity tool
- Installing a new pricing object through the Products form
- Creating a new SQL Stored Procedure through the Database Objects Service.
Section 11 of the Aptify Software License, Professional Services and (Optional) Product Maintenance Agreement (Software License Agreement) lists the warranty information with respect to your organization's contract with Aptify and should be referenced for its specific language. This section details the configuration changes that are permitted per the Software License Agreement. Modifications made to components outside the processes detailed in this section will void the software warranty.
The reader of this section should be familiar with the general and administrative functionality of Aptify as well as the business requirements of their organization. This level of knowledge is required to fully understand the possible impact of any modification with respect to the performance of the product as well as the modification's effect in accomplishing the organization's needs.
This section includes the following sections: