The first step to enable support for cancellation fees on a per product basis is to create a product category.

If you are also enabling support for cancellation fees at the order level, you can use the same category for both fee methods. However, it may be recommended to create different cancellation fee product categories so that each cancellation type is kept separate.

 

Follow these steps:

  1. Determine the GL Accounts that will be applicable to the Cancellation Fee and create these GL Accounts, if necessary.
  2. Open a new record from the Product Categories service.
  3. Enter Product Specific Cancellation Fees in the Name field.
  4. Enter a Description, if desired.
  5. Enter General in the Default Product Type field.
  6. Add the GL accounts applicable to cancellation fees to the GL Accounts tab.
  7. Save and close the record.