Creating a dues product entails setting up the product as a subscription to recognize the revenue over the duration of the membership and indicating that the product is a dues product to update the person's or company's membership status. Follow these steps to create a membership dues product:

These instructions focus on how the process for creating a dues product differs from creating a standard product. Therefore, configuration items that are the same for dues and basic products are not described in detail. For more information on items that are common to both dues and basic products (such as Product Categories and General Ledger (GL) Accounts), see Managing Basic Products.

 

  1. Open a new record from the Products service.
  2. Enter a Name for the dues product.
  3. Specify an appropriate product Category.
  4. Select an appropriate product type from the Type list.
  5. Click the Details tab.
  6. Click the Subscription tab.
  7. On the General sub-tab, select the Subscription Item.

    Dues Product -Subscription Tab

  8. Select a subscription type from the Subs. Type drop-down list. For a Dues product, this option determines the intervals at which a portion of the revenue from the membership is recognized by the organization.

    If the subscription type desired is not listed, contact the system administrator. An administrator can create new Subscription Types records as needed. See About the Subscription Types Form for more information

    .

  9. Enter the number of issues that correspond to the selected subscription type.

    Be sure to consider both subscription type and issues together. If the subscription type is left at the default Annually, and 12 is entered in the Issues field, the order placed for the membership product will be for a 12 year subscription that is fulfilled once a year. To set up a one year subscription that is fulfilled each month, select a Monthly subscription type and 12 issues.

     

    Specify -Subscription Information

     

  10. If the membership product is based on a calendar year with a specific start date (such as January 1st of every year), enter the membership's annual Start Date. Also, enter the Turnover Date for when new membership orders apply to the next calendar year.
  11. Specify how many days after an old membership has expired before the system automatically restarts the subscription again in the Restart After Days field.
  12. Select the Restart By behavior for this membership from the following options:
  13. If you want a dialog to be displayed when adding a membership to an order if the calculated start date is more than the number of days specified in the Restart After Days field, leave the Show Prompt selected. This prompt allows an order taker to start the membership as of the end of the old subscription. clear the box if you do not want this prompt to be displayed. In this case, the membership renewal behavior and prorating behavior will be used.

  14. If this product is a calendar year membership with a specific start date (such as January 1st of every year), enter the subscription's annual Start Date. Also, enter the Turnover Date for when new subscriptions apply to the next calendar year.
  15. If this product is set to Use Subscription Settings as the Member Start Date (see Step 19. below), select the Prorate Behavior for this membership. The standard options are:
  16. Click the Membership sub-tab.
  17. Select the Dues Product option.
  18. Select the Member Type for this product.

    Member Types Default Type Field

    By default, the system changes the Member Type of a Persons record or Companies record to the specified Member Type when the membership product is purchased. However, note that the system does not change the Member Type back to a non‐member status when the membership expires. This allows for an arbitrary grace period to be established. A view can be set up to list all persons or companies whose memberships have expired for X number of days, and then a user can manually change the membership for these records back to a nonmember type. The Entity Bulk Operations wizard can also be used to update a large number of records. See Administering Entity Bulk Operations for more information about the Entity Bulk Operations wizard. 

     

    Specify Dues Product -Information

  19. Select how the start date for this membership product is determined in the Member Start Date field. The available options are:
  20. Click the Successions tab and configure the subscription succession logic as necessary. See Automating Subscription Succession for details.
  21. Click the Accounting tab.

    Subscription Product Using Deferred Income

  22. Click the GL Accounts sub-tab and verify that the product has the correct GL accounts for a dues product.
  23. Add Prices records to the Prices tab as necessary.
  24. Save the membership's Products record.
      • Issues: Displays the Product Issues records for to a subscription product. This tab is not applicable for dues products.
      • Subscriptions: Displays the Subscriptions records linked to this dues product.
      • Fulfillments: Displays the Subscription Fulfillment records for this dues product.