Before you can create a list of records in a particular service, there must already be a List Type configured for that service. List Types helps you categorize lists.

Your system administrator may have already created List Types for you. If not, follow these steps to create a new List Type:

  1. Open a new record from the List Types service.
  2. Enter a Name for the List Type.
  3. Enter a Description.
  4. Specify the service to which this List Type applies in the Entity link box.
  5. Save and Close the List Types record.

    List Type Record