About the Case Results Form
This service stores the set of possible results that can be selected from the Result drop-down list when a case is closed.
Attachments Tab
The Attachments tab lists any files relevant to the Case Results record.
General Tab
Name (required)
The name of the Case Result.
Description (required)
A description of the Case Result.
Rank
Specifies the rank of a Case Result relative to other Case Results. The available results are shown in rank order from lowest to highest in the Result drop-down field on the Cases form.
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