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About the Case Results Form

This service stores the set of possible results that can be selected from the Result drop-down list when a case is closed.

Case Results Form

Attachments Tab

The Attachments tab lists any files relevant to the Case Results record.

General Tab

Name (required)

The name of the Case Result.

Description (required)

A description of the Case Result.

Rank

Specifies the rank of a Case Result relative to other Case Results. The available results are shown in rank order from lowest to highest in the Result drop-down field on the Cases form.

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