Removing User Accounts

Aptify recommends that you disable users rather than delete them. When you disable a user, the account is no longer active, but the historical information related to that account remains valid within the system. When deleting a user, an organization also needs to delete all records that are linked to that user (alternatively, an organization could relink these record to another user, such as a test user account). In either case, the record history associated with the user may not longer be valid or easy to identify.