Transferring Registration to New Attendee or to a New Meeting
The Attendee Transfer and Meeting Transfer functionality is available for use by a Company Administrator via the Company Administrator Landing Page or on the Manage My Group drop-down under Meetings/Events Management. The Attendee Transfer and Meeting Transfer landing pages display a list of scheduled meetings, where a Company Administrator can select the meeting and update the status for any existing attendee. The steps for performing an attendee transfer and a meeting transfer are similar. Refer to steps below for an example scenario for the Meeting Transfer process:
- Select the Meeting that you want to modify the registrant details for.
- Select the Existing Attendee you want to transfer to another meeting.
- Select the Meeting/Session you would like to move the attendee to from the list of available meetings.
- In scenarios where there is a price difference between the originally selected meeting and the new meeting e-Business launches a Payment dialog to enable the Company Administrator to address the difference in price. In some instances, this will require a payment and others will generate a refund. By default, all refund differences are processed as credits.
- After addressing any payment issues, the final step of the Meeting Transfer is to Review and Confirm the updated information.
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