If a pledge is judged to be Non-Collectible, it can be written off. Discuss with your accounting department about when a pledge should be written off as opposed to cancelled.
Follow these steps to write off a pledge and its remaining balance:
- Open the relevant Pledges record.
- In the Status field, select Written Off.
- Save the record.
- For Written pledges, Aptify generates a Bad Debt Write-Off payment in the amount of the pledge's remaining balance. See the Aptify Order Entry Guide for information on the Bad Debt Write-Off payment type.