Under some circumstances, you may want to delete the Users record completely. In this case, you also will need to address any record dependencies that the user has in the system before you can delete the record. For example, you need to delete or edit the user's User License Assignment, Application User Entities, Application Users, and Group Members records. Tip:
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Aptify recommends that you disable users rather than delete them. When you disable a user, the account is no longer active, but the historical information related to that account remains valid within the system. When deleting a user, an organization also needs to delete all records that are linked to that user (alternatively, an organization could relink these record to another user, such as a test user account). In either case, the record history associated with the user may not longer be valid or easy to identify. |
Follow these steps to delete a user:
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- Typical entities that have records linked to users include:
- Application User Entities
- Application Users
- Dashboard Area User Values (see note below)
- Dashboard Part User Values (see note below)
- Dashboards
- Form Templates
- User License Assignment
- User ValuesInfo: The Dashboard Area User Values and Dashboard Part User Values services are not associated with an Application by default. You need to add these services to one or more applications to delete the linked records. See "Adding Services to Aptify Applications" in Admin Guide for details.
- Delete the records that are linked to the user. Alternatively, you can relink a record to a different user if you do not want to delete it.
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