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- Locate the AptifyOutlookAddIn installer.
- You can find the installer in your organization's Aptify FTP folder (typically under the Version_5060 folder). The installer name is OutlookAptifyAddinSetup.zip.
- You can also find a copy of the installer in the Aptify Database (5.5.1 and higher) distribution folder under the Utilities sub-folder.
- Select the appropriate installed for your version of Outlook. Options are:
- Outlook2016AptifyIntegrationSetup: for 64-bit versions of Outlook 2016 and Outlook 2013
- Outlook2013AptifyIntegrationSetup: for 32-bit versions of Outlook 2016 and Outlook 2013
- Outlook2007_2010AptifyIntegrationSetup: for Outlook 2010 and 2007
- Outlook2016AptifyIntegrationSetup: for 64-bit versions of Outlook 2016 and Outlook 2013
- Double-click the appropriate AptifyOutlookAddIn to launch the installer.
- Once the Publisher has been verified, click Install to install the add-in.
- Click Close and confirm successful installation of the AptifyOutlookAddIn.
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If after verifying the configuration and location of the location OutlookAddinConfiguration XML file, Outlook still does not connect to Aptify. Review the Application Event Logs on the current machine. You me may find an entry that indicates that the add-in is looking for the config file in a different location (like the root of the C: drive). Try copying the file to the location specified. If that does not work, contact Aptify Technical Support for further assistance. |
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