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 Payment status information is displayed as options in a drop-down list.

Payment Status

This drop-down list identifies the approach to be taken with the payment. It includes the following options:

• Post: This option posts the receipt once the exception has been resolved. This functionality is not currently supported.

• Post + Refund Overpayment: If this option is selected, the receipt is posted and the amount of overpayment is refunded to the customer.

  This option is only applicable when the cash control batch is created automatically by the Lock Box wizard

  
  

• Post + Refund Entire Payment: If this option is selected, the payment is posted, and the entire payment is refunded

  This option is only applicable when the cash control batch is created automatically by the Lock Box wizard

  
  

• Allocate Overpayment - Same Order: If this option is selected, the overpayment is allocated to new line items on an order that has not yet been shipped.

  This option is only applicable when the cash control batch is created automatically by the Lock Box wizard

  
  

• Allocate Overpayment - New Order: If this option is selected, the overpayment is allocated line items on a new order.

  This option is only applicable when the cash control batch is created automatically by the Lock Box wizard

  
  

• Void: This option is used to void invalid entries that cannot be posted. If this option is selected, the Status is set to Void, the payment is removed the Cash Total calculation on the Cash Control Batches record, and sets the Exception Status to Resolved. Note that this option is only available for Cash Detail record with a Status of Exception.

  The Void option is available for any exception and provides a way to remove the line item. However Aptify recommends only using this option in cases of duplicates or clear mistakes in the import file (otherwise, lock box amounts won't correspond to the monies actually received). In addition the Void option, unlike Posted, does not lock down the Cash Detail options and allows reversing the Void if needed. Once the Cash Control Batch has been approved, changes cannot be made to any of the Cash Detail lines.

  
  

 Payment status information is displayed as a list of radio buttons

Post

This option posts the receipt once the exception has been resolved. This functionality is not currently supported.

Post + Refund Overpayment

If this option is selected, the receipt is posted and the amount of overpayment is refunded to the customer.

Post + Refund Entire Payment

If this option is selected, the payment is posted, and the entire payment is refunded

Allocate Overpayment - Same Order

If this option is selected, the overpayment is allocated to new line items on an order that has not yet been shipped.

Allocate Overpayment - New Order

If this option is selected, the overpayment is allocated line items on a new order. 

Void

This option is used to void invalid entries that cannot be posted. If this option is selected, the Status is set to Void, the payment is removed the Cash Total calculation on the Cash Control Batches record, and sets the Exception Status to Resolved.

Note that this option is only available for Cash Detail records with a Status of Exception.