Follow these steps to disable encryption:
- Within the Entities service, open the entity that contains the field that has encryption enabled.
- Under the Fields tab, double-click the field for which you want to disable encryption to open the Fields record.
- Click the Options tab.
- Remove the check mark from the Encrypt Data field.
- Click OK to save changes and close the fields record.
- Save and Close the entity record.
Note: Aptify will decrypt the specified field in all existing records. This process may take some time depending on the number of records. To minimize potential conflicts with users who are entering data into the system, Aptify recommends that you only perform encryption and decryption operations after hours when no one is using the system.