This topic describes the processes for configuring and using the Composite Engagement Score (CES) tool. These processes are found in the following sub-topics:
Aptify 5.5.2 adds the CES tool to the applications that are available to install in your Aptify environment during system setup. The CES application can be used by an organization to measure engagement of its membership, both at a given point in time and over longer intervals. CES is flexible enough to accommodate a variety of inputs that drive the aggregate score and allow for changes in its calculation method over time, all while providing a mechanism for historical comparison.
The following screenshot shows an example of the default CES Dashboard:
The CES application contains the following services:
- CES Plans
- CES Points
- CES Scores
- Companies
- External Systems
- Key Performance Indicators
- KPI Formulas
- KPI Results
- KPI Unit Types
- Person External Accounts
- Persons
- Social Stream
- Web Groups
- Web Modules
- Web Users