Creating the Complex Process Flow Literature Product

In this step of the Complex Process Flow tutorial, because the business case developed in this example requires Orders records to be created, the product to be ordered must be determined. For the purposes of this tutorial, a new Products record must be created.

1. Open a new record from the Products service
   
   
2. Enter XY Product Literature in the Name field, where XY are your initials.
   
   
3. Continue setting up the product.
   • Select the Allow Free option on the product's Prices > Settings tab. In this example, the literature is sent free of charge.
   • For simplicity, it is recommended that no inventory be required.
   • For more information on setting up products, see Using Product Setup and Maintenance.

Write down the ID of the product once it is saved. This ID is used in configuring the input properties of the Event Handler later in this example.