Modifying Message Schedules

Only an administrator can modify existing Message Schedules records and/or Scheduled Tasks records directly if changes are required to the message schedule. For example, to disable a Message Schedules record so it no longer sends out a recurring message, an administrator should disable the corresponding Scheduled Tasks record. Follow these steps to disable a message schedule:

1. Open the Scheduled Task record for the Message Schedules record in which you want to modify.
2. The Scheduled Tasks service is in the Process Pipeline Administration application.
3. Go to the General tab.
4. Remove the check mark from the Is Enabled field.
5. Save and close the record.
   • The Scheduled Task record is no longer active and will no longer send out a recurring message.