If a customer places an order for multiple products but one or more products are not available for immediate shipment, an organization can ship the items currently available and back-order the other items to be shipped when new stock is received.
In this case, the partial shipment deducts those items registered as shipped from the inventory and places the remaining products on a separate, related order.
From a financial perspective, the General Ledger (GL) entries associated with back-ordered products are not generated until the back-ordered products ship. This is the default behavior, which is described in this section. However, note that an organization can modify this behavior so that all Accounts Receivable and Sales GL entries remain associated with the original order. (See the BackOrderAR attribute in "Orders Entity Attributes" on page 255 for details.)
This section covers the following topics related to back orders:
- Back Order Requirements: This section describes how to identify whether or not a product can be back-ordered.
- Partial Shipments and Back Orders: This section describes how to partially ship an order and place the remaining items on back order.
- Placing an Entire Order on Back Order: This section describes how to indicate that none of the items in a particular order are available for shipment.