Placing Back-Orders

If a customer places an order for multiple products but one or more products are not available for immediate shipment, an organization can ship the items currently available and back-order the other items to be shipped when new stock is received. In this case, the partial shipment deducts those items registered as shipped from the inventory and places the remaining products on a separate, related order.

From a financial perspective, the General Ledger (GL) entries associated with back-ordered products are not generated until the back-ordered products ship. This is the default behavior, which is described in this section. However, note that an organization can modify this behavior so that all Accounts Receivable and Sales GL entries remain associated with the original order. (See the BackOrderAR attribute in About Orders Entity Attributes for details.)

This section covers the following topics related to back orders:

• Back-ordering Partial Shipments
• Placing an Entire Order on Back Order
• About Back Order Requirements
• Results of the Back-Order Process for Partial Shipments