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Under certain circumstances, the setup may fail due to a memory utilization restriction. You will know this occurs if you find the following line in the InstallationStatusLog.txt file (found in the top-level directory of the setup):
If this occurs, see Setup May Fail Due to Memory Utilization for an alternate installation method. If you continue to experience problems, contact Aptify Technical Support for assistance. |
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You can then re-run the setup, you do not need to restore the database to prior to previous installation attempt.
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When launching the Aptify web site, certain 32-bit DLLs in the AptifyServicesAPI Bin folder may prevent the site from loading. The workaround is to remove these DLLs and any dependencies from the AptifyServiceAPI folders and then load the site again. Contact Aptify Technical Support if you have questions or concerns about removing objects from the AptifyServiceAPI folder.
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Under certain circumstances, the setup may fail due to a memory utilization restriction. You will know this occurs if you find the following line in the InstallationStatusLog.txt file (found in the top-level folder
of the Aptify 5.5.2 setup):
| No Format |
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Exception Message: Exception of type 'System.OutOfMemoryException' was thrown. |
If this occurs, Aptify recommends installing each component separately, depending on what is already installed in your environment. Below is the recommend approach for this installation method:
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If you continue to experience problems, please contact Aptify Technical Support for assistance.