Answer Logic creates conditional branches within the survey based on a web user's response to a question. This provides an interactive experience for web users.
For example, if a question asks, Can we contact you to discuss this further?, there are two possible answers: Yes or No. If a user responds Yes, the survey should display a form so the user can enter his/her contact information. If a user responds No, the survey should not display the contact information form and proceed to the next question or conclude the survey, since the user has declined the request.
Keep in mind the following if you plan to use Answer Logic:
- A Survey Question must have the Check Answers option selected to support Answer Logic.
- A Survey Question must already have a next Survey Question before you can select one of the Answer Logic options from the right-click menu.
- You cannot use Answer Logic with a Question that allows a user to select multiple answers. For example, a Vertical Check Box question type does not support Answer Logic.
- All Survey Questions that use Answer Logic must also have a default Next Survey Question. Consider the following examples:
- If you enable Answer Logic for a question with two answers, create one Answer branch (for users who select Answer #1) and one next Survey Question (for users who select Answer #2).
- If you have a question with three possible answers, you can create one Answer branch for Answer #1, one Answer branch for Answer #2, and one next Survey Question branch for Answer #3). Alternatively, you could create one Answer branch (for Answer #1) and a default next Survey Question branch (for when the user selects Answers #2 or 3).
- When creating Answer Logic, the next question can either be a Survey Question or a Virtual Question Branch.
- If you select Add New Survey Question as Answer Logic, select an answer from the Answers drop-down menu and enter the next question in the Target Question field. A user who selects the specified answer will be automatically directed to the Target Question.
- If you select Add New Survey Question as Answer Logic, select an answer from the Answers drop-down menu and enter the next question in the Target Question field. A user who selects the specified answer will be automatically directed to the Target Question.
- If you select Add New Virtual Survey as Answer Logic, select an answer from the Answers drop-down menu and click the Select button to select an existing Survey Question branch as the parent of the new virtual branch. A user who selects the specified answer will be automatically directed to the Virtual Branch. See Using Virtual Branches in the Surveys Administration Dashboard.
- If you select Add New Virtual Survey as Answer Logic, select an answer from the Answers drop-down menu and click the Select button to select an existing Survey Question branch as the parent of the new virtual branch. A user who selects the specified answer will be automatically directed to the Virtual Branch. See Using Virtual Branches in the Surveys Administration Dashboard.
- A drop-down icon next to the name of the conditional answer in the Surveys Panel View identifies an Answer branch in the Aptify web interface.
- An acorn icon and the text of the conditional answer identifies an Answer branch in the Survey Administration dashboard.