Ektron Integration Troubleshooting Tips

This topic lists troubleshooting tips for the Ektron integration process.

As you add e-Business user controls to Ektron pages, one or more pages may fail to load due to a missing ScriptManager. If you see this error, add the following code to the page before any controls that need to use it:

<div>
<asp:scriptmanager id="ScriptManager1" runat="server">
</asp:scriptmanager>
</div>

e-Business 5.5.2 uses the Telerik.Web.UI assembly version 2014.2.618.40. If you receive an error that the server could not find an earlier version of the Telerik.Web.UI assembly, add the following assemblyBinding to the web.config's runtime section:

<assemblyBinding xmlns="urn:schemas‐microsoft‐com:asm.v1">
<dependentAssembly>
<assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121FAE78165BA3D4" culture="neutral"/>
<bindingRedirect oldVersion="2009.2.701.35" newVersion="2014.2.618.40"/>
</dependentAssembly>
</assemblyBinding>

e-Business 5.5.1 uses the Telerik.Web.UI assembly version 2014.2.618.40. If you receive an error that the server could not find an earlier version of the Telerik.Web.UI assembly, add the following assemblyBinding to the web.config's runtime section.

<assemblyBinding xmlns="urn:schemas‐microsoft‐com:asm.v1">
<dependentAssembly>
<assemblyIdentity name="Telerik.Web.UI" publicKeyToken="121FAE78165BA3D4" culture="neutral"/>
<bindingRedirect oldVersion="2009.2.701.35" newVersion="2013.1.403.40"/>
</dependentAssembly>
</assemblyBinding>

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Ektron Integration Troubleshooting Tips