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There are two types of users in Aptify: trusted and untrusted. A trusted user logs into Aptify using his or her Microsoft Windows Active Directory credentials. A trusted user is not required to enter a password when connecting to Aptify Desktop Client. To log in to Aptify Web Interface, a  trusted user must enter his or her Microsoft Windows credentials manually.

An untrusted user specifies an account password each time he or she logs into Aptify. If you are an untrusted user, this password is typically first set by your administrator but you can change it as needed within Aptify. Follow these steps to change your password:

If you have a trusted user account or SQL user account without administrator privileges, you cannot change your password within Aptify Desktop Client. Instead, you can change your password within Microsoft Windows. Contact your administrator if you need assistance.

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