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Integrating with Twilio

Owned by admin (Deactivated)
Last updated: Feb 14, 2023 by Madhuri Dange (Unlicensed)

As of January 31, 2023, 5pm Pacific Time, Twilio no longer supports the SMS/Messages resource endpoint. Organizations using the Twilio integration must download the updated DLLs and replace the existing files. Contact Aptify Technical Support to get access to the latest Twilio feature.


Starting with 5.5.3, Aptify includes integration with the Twilio, a cloud communication company that allows developers to integrate telecommunications capabilities into their applications to make and receive phone calls and text messages.

The current Twilio integration with Aptify includes support for sending text messages through Aptify's bulk messaging system as well as through a process flow. Aptify is currently evaluating additional features like voice response. If you are interested in additional integration points with Twilio, please contact Aptify Technical Support to create a feature request case. You can also submit a case at: https://community.aptify.com/My-Aptify/Customer-Support/Support-Cases.aspx.

This topic includes the following sub-topics related to configuring Aptify to integrate with Twilio and how to utilize the Twilio integration within Aptify. 

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