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- Email Address is Case Sensitive: The email address must match, including case, the email address that you specified for the Aptify Community Site (which is your user name).
Email Address Must Match Address in Persons Record: The email address of the Persons record tied to your Aptify user must match the email address that you specified for the Aptify Community Site.
Note title Note Each Aptify user must be linked to an Employees and Persons record as certain features in Aptify will not work properly without this relationship. See the Users and Group Administration chapter of the Aptify 5.5.1 Administration Guide for more information For information on how to link users to entity records, see Creating User Accounts for new users and Editing User Accounts for existing users.