This topic describes how to edit existing surveys using the available survey management tools:
Important Note
You can only modify a question, an answer, or a survey's structure if it has no Survey Participants or Survey Results records associated with it. In other words, you cannot delete or redesign a survey after a respondent has completed the survey.
If a survey is in progress and if a user has not taken the survey on the e-Business site, the sequence of the questions cannot be changed. However new questions and existing questions can be added to the survey, and questions can be deleted.
Aptify prohibits changes to a survey's questions, answers, and structure once a respondent has taken the survey because any modifications after this point would invalidate the respondent's results and could cause inconsistencies between dependent records.
After testing the survey on the Web site, you need to delete the Survey Participants and Survey Results records associated with the survey before you can make any changes. You can edit the survey once all of the dependent results have been removed from the system.
Surveys Panel View
Starting in Aptify 5.5.3, the Surveys Panel View in the Aptify web interface can be used to edit the information about and within an existing survey. The Survey Panel View enables the user to access the records associated with the survey, the questions within the survey, and their related answers. For more information about using the Surveys Panel View, see About the Surveys Panel View.
Surveys Administration Dashboard
Starting in Aptify 5.5.3, the Surveys Administration Dashboard is not the default dashboard. To display the Survey Administration Dashboard in Aptify 5.5.3, click Options in the Survey Management bar and select Switch Dashboards > Surveys Administration.
To edit a Survey or one its Survey Questions in the Surveys Administration dashboard, right-click the entry and edit or remove the selected item. Deleting a Survey Question also deletes all of the Survey Questions that follow it.
To edit a Question or Answer, you can create a view of the specified Service and edit the records as necessary.