Creating Message Templates

Message templates make setting up bulk messages quick and easy for users by providing pre-defined messages which can be loaded into the Messaging form. Once loaded, the messages can then be modified to meet the user's requirements prior to being sent.

Templates can include fields or even previously defined Message Parts to allow the user to personalize the message. The user can load existing templates or create new ones from the Bulk Messaging system. Administrators may also define message templates from the Message Templates service, and arrange them in a hierarchal folder structure through the use of categories.

This topic provides the following sub-topics related to Message Templates:

• Creating Message Template Categories
• Creating a New Template from the Message Templates Service
• About the Delivered Message Templates