About the Case Management Services

This list displays the services that comprise Case Management. The applications listed are the default locations for the services. If the service is not available on your system, in the listed application, please contact your system administrator. A complete listing of services and applications are located in About the Applications and their Services and About the Services and their Applications.

Services	Applications
Case Assignee Postal Codes	Case Management
Case Assignee Rules	Case Management
Case Categories	Case Management
Case Cost Types	Case Management
Case Priorities	Case Management
Case Reasons	Case Management
Case Report Methods	Case Management
Case Reporters	Case Management
Case Roles	Case Management
Case Satisfaction Levels	Case Management
Case Statuses	Case Management
Case Survey Methods	Case Management
Case Types	Case Management
Cases	Case Management
Issue Categories	Case Management
Issues	Case Management
Lists	Case Management Aptify Framework Administration
Product Versions	Case Management

6.0 Product Knowledge

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About the Case Management Services