The Issues service (part of the Case Management application) contains the following sample reports:

• Bug Report
• Support Issue By Client Report
• Support Issues Report

Bug Report

The Bug Report displays information about a set of issues in a tabular format. Each issue is a row in the table.

The Bug Report is located on the Report Wizard's Issues tab.

Support Issue By Client Report

The Support Issue By Client report displays information about clients who have submitted cases linked to a set of issues. Client information is obtained from Cases records that are linked to these Issues via Related Issues records.

Support Issues Report

The Support Issues report displays information about Issues and the Cases linked to those Issues in a tabular format. Each issue and associated case is a row in the table. Client information is obtained from Cases records that are linked to these Issues via Related Issues records.

Note that if an issue is linked to more than one case, it will appear multiple times in the report, once per linked case.