About the Tasks Service Views
The Tasks service (part of the Customer Management application and other applications) contains sample views in the following view types:
List Views
The following sample List views are contained in the Tasks service:
Completed Tasks
The Completed Tasks list view displays all Tasks records in the system that are complete (in other words, where the % Complete field is set to 100).
Open Tasks
The Open Tasks list view displays all tasks that are incomplete in the system (in other words, where the % Complete field is less than 100).
Overdue Tasks
The Overdue Task list view displays all Overdue tasks that have a % Complete less than 100 and whose Due Date has Passed.
Chart Views
The following sample chart views are contained in the Tasks service:
Avg # Days To Complete
The Avg. # Days To Complete chart view is a column chart that shows the average number of days it took to complete tasks of a particular type, grouped by year.
Task Volume By Year/Type
The Task Volume By Year/Type chart view is a line chart that shows the number of tasks of a particular type grouped by the year in which the task was assigned.
Calendar View
The following sample Calendar view appears in the Tasks service:
Pending Tasks
The Pending Tasks calendar displays all tasks that are pending completion.
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