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Addressing Absolute Duplicate Records

If a user attempts to save a record that Aptify has identified as an absolute duplicate for an existing record, a message box appears on-screen.

One Absolute Record Detected Message
For absolute duplicates, you cannot save a new duplicate record. Choose one of the following options when this message appears:

  • Click Yes to see the duplicate record.
    • If Aptify detected that the new record is a duplicate of one existing record, Aptify opens that record in a second form when you click Yes.
    • If Aptify detected that the new record is a duplicate of multiple existing record, a new window appears that displays a view of the matching records when you click Yes.

  • Click No to return to the new record without saving.

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